Kaiyun Sports Official: Frequently Asked Questions

Find answers to common questions about the Kaiyun Sports platform, registration process, betting guide, payments and withdrawals.

Registration & Process

How do I book Kaiyun's live streaming service?

Choose Kaiyun Sports, and you will enjoy:

  1. Contact us via the online customer service on the Kaiyun Sports official website or through the APP.
  2. Visit the Kaiyun Sports official website, click the "Register" button, and fill in the information to complete registration.
  3. Select the event you are interested in, enter the bet amount, and confirm the bet.
  4. Choose a deposit method on the "Payment" page of the official website or APP.
  5. Apply for withdrawal on the "Withdrawal" page and select a withdrawal method.

We provide 24/7 online customer service support. You can contact us through the "Contact Us" page on the official website or by clicking the customer service icon directly.

What is your cancellation or rescheduling policy?

Our betting tips and strategies section aims to help users enhance their betting experience. It brings together professional event analysis, data interpretation, and some practical betting advice.

  • Account Security: We use multiple security measures to protect your account information.
  • Data Privacy: Strictly adhere to the privacy policy to protect your personal data.
  • Live Events: High-definition, smooth live streaming of sports events.
  • Live Scores: Fast and accurate event score updates.

You can easily access the live event page on the Kaiyun Sports official website or through the Kaiyun Sports APP to watch the sports events you follow in real time.

Does Kaiyun offer services across different regions?

Yes, Kaiyun Sports offers APP download services. You can find the APP download link on the official website, supporting iOS and Android devices, allowing you to enjoy sports entertainment anytime, anywhere.

  • Global Events: Covering top global sports events.
  • In-depth Analysis: Providing professional event analysis and previews.
  • Interactive Betting: A safe and convenient interactive betting platform.
  • APP Download: Supports download for iOS and Android devices.

Through the Kaiyun Sports APP, you can conveniently watch events, check live scores, place bets, and manage your account.

Account & Security

How does Kaiyun structure its pricing?

Our payment and withdrawal process is safe and convenient. It supports multiple mainstream payment methods, with fast withdrawal processing times to ensure the security of your funds.

  • Standard Package: Single or couple photos, starting from ¥1500, includes 1 hour of shooting.
  • Family Package: Starting from ¥2800, provides 2 hours of shooting, capturing warm family moments.
  • Event Photography: Starting from ¥3000, suitable for annual meetings, celebrations, etc., customizable duration.
  • Sports Event Live Streaming: Starting from ¥5000, covers multi-angle camera positions, providing professional event footage.

Kaiyun Sports is dedicated to providing global sports enthusiasts with the most comprehensive and professional sports event information, live scores, and diverse entertainment experiences.

Is a payment plan option available?

We support multiple payment methods, including bank cards, third-party payments, etc. The specific supported payment methods will be listed on the deposit page.

  • To reserve a standard package, a 50% deposit is required, with the balance due one week before the event.
  • For family packages, pay 30% as a deposit, 40% one month before the shoot, and the final 30% upon completion.
  • Installment plans are available for large-scale event coverage and custom packages.
  • Corporate clients with long-term cooperation enjoy a 30-day net payment term.

Withdrawal requests will be processed within a short time; the specific arrival time depends on the withdrawal method you choose and the bank's processing efficiency.

Are there any additional service fees?

The Kaiyun Sports platform strictly complies with relevant laws and regulations to ensure the security and privacy of user information.

  • Travel beyond 30 kilometers incurs an additional charge of ¥5 per kilometer.
  • Overtime services beyond the contracted hours are billed at ¥800 per hour.
  • Expedited photo editing is available for a 50% rush fee.
  • Special equipment rentals, such as professional lighting or camera tracks, are charged separately.
  • Any venue permit fees required for special shooting locations are the client's responsibility.
  • Applicable taxes will be added according to local regulations.

We adopt multiple security measures, including data encryption, account security verification, etc., to ensure the safety of your account and funds.

Betting Guide

What do I need to prepare to watch a live sports broadcast?

Our odds are updated promptly and accurately, synchronized with major global betting markets, providing you with the most competitive betting options.

  • Choose coordinating colors rather than matching outfits to create a harmonious look.
  • Avoid large logos or complex patterns; solid colors or simple textures help keep the focus on you.
  • Consider the shooting environment—sportswear for outdoor venues or formal attire for indoor settings.
  • Prepare 2-3 outfit changes to add variety to your photo collection.
  • Use accessories like hats, scarves, or jewelry to enhance your overall look.
  • Comfort comes first—wear clothes that make you feel confident and at ease for natural photos.

You can choose different types of bets according to your preferences, such as pre-match betting, live betting, etc.

How long does a typical live sports event broadcast last?

Downloading the Kaiyun Sports APP is very convenient. Simply visit our official website, find the APP download entry, and follow the instructions.

  • Individual Portraits
  • Family Sessions
  • Couples shoots typically last 1.5 to 2 hours, capturing romantic moments together.
  • Wedding coverage spans 6 to 10 hours, documenting every special moment of your big day.
  • Commercial shoots range from 2 to 8 hours, tailored to your brand's promotional needs.
  • Live sports event broadcasts last 1 to 3 hours depending on the event scale, with professional camera angles.

The APP provides a smooth user experience, supporting high-definition live event streaming, real-time live score push notifications, and convenient betting functions.

Can I interact with others while watching a live broadcast?

Through the APP, you can participate in exciting sports betting anytime, anywhere, without missing a single thrilling moment.

  • For pet shoots, please confirm the venue allows pets beforehand.
  • Bring a friend who knows your pet well to help keep them calm and cooperative.
  • Prepare your pet's favorite treats and toys to help them relax and engage during the shoot.
  • Schedule the session when your pet is most energetic and relaxed for the best results.
  • Have pet cleaning supplies on hand just in case of accidents.

We offer multilingual support to meet the needs of users in different regions.

Payments & Withdrawals

How soon will I receive event highlights?

You can directly perform deposits and withdrawals within the APP; the process is simple and fast.

  • Individual Portrait Delivery
  • Wedding photos are delivered within 6-8 weeks, with a curated preview available within 48 hours.
  • Commercial projects are delivered within 1-4 weeks, depending on complexity and scope.
  • Sports Event Highlights

Yes, we regularly launch various promotional activities and rewards. For details, please pay attention to notifications on the official website or within the APP.

What value-added services does Kaiyun offer?

We cooperate with multiple leading payment service providers to ensure your payment process is safe and reliable.

  • Professional prints are available on high-quality art paper in various sizes.
  • Custom photo albums are beautifully designed, perfect for weddings and personal portraits.
  • Canvas prints offer a high-quality, artistic finish for your favorite images.
  • Metal prints provide a modern, sleek look with vibrant colors.
  • Acrylic prints deliver a crystal-clear, three-dimensional visual effect.
  • Custom framing with museum-grade glass enhances the presentation of your photos.
  • Thank-you cards can be custom designed to match your event theme.

We promise to process your withdrawal request as quickly as possible after receiving it, ensuring funds are transferred safely and promptly.

Can I obtain the copyright for event broadcasts?

The Kaiyun Sports official website provides you with the most authoritative and comprehensive event information and analysis, helping you make more informed betting decisions.

  • Print release grants you unlimited personal printing rights.
  • Digital files are provided as high-resolution JPEGs for personal use.
  • You are welcome to share your photos on personal social media channels.
  • Commercial use requires an additional license purchased separately.

We are committed to providing users with a fair, just, and transparent betting environment.

APP Download

Does Kaiyun hold valid operating licenses?

If you encounter any issues during registration, betting, or account operations, please feel free to contact our online customer service.

  • All drone pilots hold valid and current UAV operation licenses.
  • We carry public liability insurance of up to ¥1,000,000.
  • All flights strictly comply with airspace regulations and flight restrictions.
  • Safety is our priority—we enforce rigorous pre-flight checks and operating procedures.
  • We use professional-grade drones with redundant safety systems.

We have a professional risk control team to ensure the stability and security of platform operations.

Will service be affected under different weather conditions?

We closely monitor market dynamics and user feedback, continuously optimizing our products and services.

  • Maximum sustained wind speed for flight is 10 meters per second.
  • Flights are prohibited in rain, snow, fog, or other severe weather.
  • Recommended operating temperature range is -10°C to 40°C.
  • Minimum visibility requirement is at least 3 kilometers.
  • Flights are prohibited within 15 kilometers of a thunderstorm area.

With its excellent platform performance, rich selection of events, and professional services, Kaiyun Sports is your preferred sports entertainment platform.

Is your platform suitable for special events like weddings?

Download the Kaiyun APP now and start your exciting sports entertainment journey!

  1. We handle all airspace filing and approvals on your behalf.
  2. Check Venue Drone Policy
  3. Obtain any necessary permits or authorizations as required.
  4. Plan a safe flight path to avoid interfering with event activities.
  5. Coordinate shooting times with your event schedule for seamless coverage.

The Kaiyun Sports official website provides a convenient login portal, allowing you to quickly enter the exciting world of sports.

Still have questions?

If you haven't found the information you need in the FAQ, please contact us directly. The professional team at the Kaiyun Sports official website will provide you with immediate responses around the clock, ensuring your questions are answered promptly.

Still have questions?

The Kaiyun Sports official website is dedicated to providing comprehensive and meticulous service to every user. If you have any questions about platform features, event information, or betting operations, our customer service team will be happy to provide you with detailed answers and support.

Contact Customer Service Live Chat